General Questions
Basic information about Giggle Learn and our services
What is Giggle Learn?
Giggle Learn is an educational platform that creates fun, engaging learning resources for children aged 2-8. We focus on making education a playful adventure through printable activities, digital resources, and interactive learning materials that parents and educators can use to support children's development.
What age groups are your resources suitable for?
Our resources are specifically designed for children aged 2-8 years old. Each product clearly indicates the recommended age range to help you choose the most appropriate materials for your child's developmental stage. We offer different difficulty levels within this range to accommodate various learning abilities.
How often do you release new resources?
We typically release new resources every month. The best way to stay updated is to join our WhatsApp channel or subscribe to our newsletter for announcements about new materials. We also share seasonal activities and themed resources throughout the year.
Do you offer customer support?
Yes! We provide comprehensive customer support through multiple channels. You can reach us via email at hello@gigglelearn.online, call us at +234-70-3589-3287, or join our WhatsApp channel for quick assistance. Our support team is available Monday to Friday, 9am - 5pm.
Products & Resources
Information about our educational materials and how to use them
What types of resources do you offer?
We offer a wide variety of educational resources including printable worksheets, activity books, flashcards, games, lesson plans, and digital resources. Our materials cover literacy, mathematics, science, arts, social skills, and character development. All resources are designed to be engaging and age-appropriate.
Are your resources printable?
Yes! Most of our resources are designed to be printable. They come in high-quality PDF format that you can print at home or at a print shop. We recommend using standard A4 paper and suggest laminating certain materials for durability, especially for younger children.
Do you offer digital resources as well?
Yes, we offer both printable and digital resources. Our digital materials include interactive PDFs, educational videos, and online activities that can be used on tablets, computers, or smartphones. These are perfect for screen time that's both educational and engaging.
How do I know which resources are right for my child?
Each resource clearly indicates the recommended age range and learning objectives. We also provide detailed descriptions and previews to help you make informed decisions. If you're unsure, our customer support team can help you choose the most appropriate materials for your child's current developmental stage.
Purchasing & Payment
Information about buying our resources and payment options
How can I access my purchased resources?
Once your purchase is complete, you'll receive an email with download links to access your resources. You can also log in to your account and find all your purchases in the "My Resources" section. Downloads are available immediately after payment confirmation.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, bank transfers, and mobile money payments. All payments are processed securely through our trusted payment partners. We also offer installment payment options for larger resource bundles.
Do you offer refunds if I'm not satisfied?
Yes! We offer a 14-day satisfaction guarantee. If you're not completely satisfied with your purchase, please contact our support team within 14 days of purchase, and we'll be happy to provide a full refund. We want you to be confident in your investment in your child's education.
Are there any free resources available?
Yes! We offer a selection of free resources that you can download without any cost. These include sample worksheets, activity ideas, and educational tips. You can find these in our "Free Resources" section. We also regularly share free activities on our WhatsApp channel and social media platforms.
Technical Support
Help with downloading, printing, and using our resources
I can't download my purchased resources. What should I do?
First, check your email (including spam folder) for the download link. If you can't find it, try logging into your account and accessing the "My Resources" section. If you're still having trouble, contact our support team with your order number, and we'll help you access your resources immediately.
What software do I need to open the PDF files?
You can open our PDF files with any standard PDF reader such as Adobe Acrobat Reader (free), Preview (on Mac), or any web browser. For the best printing results, we recommend using Adobe Acrobat Reader or a similar professional PDF viewer.
How do I print the resources properly?
For best results, use A4 paper and set your printer to "Actual Size" or "100%" scaling. We recommend using standard white paper for most activities, but you can use colored paper for special projects. For durability, consider laminating materials that will be used repeatedly.
Can I use the resources on my tablet or phone?
Yes! Our PDF resources can be viewed on tablets and phones using any PDF reader app. Some resources are specifically designed for digital use and include interactive elements. For the best experience on mobile devices, we recommend using apps like Adobe Acrobat Reader or PDF Expert.
Licensing & Usage
Information about how you can use our resources
Can I use your resources in my classroom or educational setting?
Our standard licenses are for individual family use. If you're a teacher or educational institution, please check out our special educator licenses that allow for classroom use. Contact us for more information about school or district-wide licensing options.
Can I share the resources with other families?
Our resources are licensed for use within your immediate family only. Sharing digital files with other families is not permitted. However, you can share printed materials with friends and family for personal use, as long as you're not distributing the digital files.
How many times can I print the resources?
You can print our resources unlimited times for use within your family. This is especially useful for activities that children enjoy repeating or for families with multiple children. We encourage you to print as many copies as needed for your personal educational use.
Can I modify or adapt the resources?
You can make minor modifications for personal use, such as adding your child's name or adjusting difficulty levels. However, you cannot redistribute modified versions or use our content to create derivative works for commercial purposes. If you need significant modifications, please contact us.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help!